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Templates · Bookkeepers

Onboarding Templates Built for Bookkeeping Practices

Monthly-close intake forms, bank feed setup checklists, and document request templates designed for bookkeepers who want to stop losing hours to the document chase.

Bookkeeping onboarding is almost entirely about documents and access. The sooner you have bank feeds, the chart of accounts, prior-period reconciliations, and software login, the sooner real work begins. This section is a dedicated library for bookkeepers who want templates tuned to the monthly-close rhythm and the recurring pain of onboarding catch-up work. Pair with a portal that lets clients upload bank statements without forwarding them through email.

Who this is for
  • Solo and small bookkeeping practices
  • Firms offering monthly-close, catch-up, and clean-up packages
  • Any bookkeeper who has ever spent a weekend chasing prior-period PDFs

Key things to know

Start with software access
QuickBooks or Xero access is the linchpin. Until you have it, everything else is theoretical.
Separate catch-up from recurring
A catch-up engagement needs a different onboarding than a recurring monthly-close. Do not reuse the same template.
Ask for a "known issues" note
Most bookkeeping nightmares show up in the first two weeks as surprises. A 5-minute "known issues" question on intake prevents most of them.

Quick answers

What does bookkeeping client onboarding include?
A complete bookkeeping onboarding includes: signed engagement letter, prior-period financials, software access (QuickBooks/Xero), bank and credit card statements, chart of accounts review, payroll access if applicable, and a 30-minute kickoff to capture any known issues. Most firms finish this in 5 days using a portal. Manual email-based onboarding takes 2-3 weeks.
How do I reduce the document chase for bookkeeping clients?
Request documents by name inside a portal, automate reminders at day 3 and day 7, and build a "last year’s list" starting point for returning clients. These three changes reduce document-related follow-ups by 80% or more.
Is there a free bookkeeping onboarding checklist?
Yes. The Free Onboarding Checklist for Bookkeepers is the fastest way to start. It covers engagement letter, software access, document collection, kickoff, and first-month review. You can import it directly into a free OnboardMap account.

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