MSP Onboarding Questionnaire: 30+ Questions to Ask Every New IT Client
A ready-to-use MSP onboarding questionnaire with 30+ questions organized by category. Copy it, customize it, and stop missing critical details during client intake.
Most MSPs collect credentials and device counts but miss the questions that actually prevent scope creep and security gaps. This questionnaire covers business context, infrastructure, security posture, compliance, vendor landscape, and expectations -- so you walk into every engagement with full visibility.
Download a free client onboarding checklist for MSPs and IT service providers. Covers device inventories, network diagrams, admin credentials, compliance docs, and more.
A complete MSP onboarding template and checklist covering network discovery, credential collection, security assessment, and RMM deployment for IT providers.
Client onboarding portal that replaces email chaos. Send one link. Clients upload everything, complete every step, and you see progress instantly.
Start For FreeFree plan includes 3 onboardings/mo.